HealthX Ventures Blog: How Veda Is Aiming to Fix Healthcare’s Broken Provider Directories

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Q&A with Veda CEO Meghan Gaffney and HealthX Ventures on how Veda leverages automated data science and machine learning solutions to provide healthcare payers and networks with the most accurate and comprehensive data available.

When you or someone you love needs care, it would make sense to seek help from a directory of providers who are in-network and available to help. Unfortunately, this is one of the most painful parts of America’s broken healthcare system. One of the most shocking and significant barriers for patients seeking care in today’s healthcare landscape is the vast amount of inaccurate provider directory data. This inaccurate data creates frustration, delays, and inefficiencies that negatively impact both the patient experience in finding care, and also contributes to negative overall patient outcomes. Now, imagine loved ones dealing with memory loss, a behavioral health crisis, or long Covid—and finding the right provider becomes an even greater challenge.

Veda, co-founded by Meghan Gaffney, addresses this critical issue by leveraging automated data science and machine learning solutions to provide healthcare payers and networks with the most accurate and comprehensive data available. By curating data from over 300,000 unique sources, Veda offers real-time, precise profiles of more than 3.5 million healthcare providers, facilitating better decision-making and improved patient experiences.

Imagine this: you use your health insurance company’s online directory to find a doctor at your preferred location and needed specialty, only to be met with incorrect phone numbers, wrong addresses, or no information at all. You’re stuck making phone calls that lead to nowhere, and wasting precious hours navigating bad information while experiencing delays in actually getting the care you need most. After years of diving deep to the complexities around this problem, Veda is at the forefront of clean data and better access to care. Veda’s tools correct inaccurate data and make it possible for members to get what they truly need: the ability to easily and quickly make an appointment with a healthcare provider.

One of Veda’s earliest supporters was HealthX Ventures. With a mission to improve access to care, HealthX found Veda working at the forefront of health equity and contributing to better outcomes for all.


Discover how Veda is transforming healthcare provider data