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Large BCBS Plan Achieves Data Accuracy of 99% with Veda

Large BCBS Plan Achieves Data Accuracy of 99% with Veda

A large BCBS plan leveraged automation to improve the labor-intensive, manual provider operations process and increase the trackability, accuracy, and efficiency of the roster intake process.

Results:

-Accurate data validation and enhancement on license, sanctions, NPI 1&2, group name, practice address, gender, and credential on every provider and roster at intake

-Standardized ticketing process to enable workflow tracking by the provider

-Automated time-intensive manual roster intake processes to reduce the processing time by at least 2 minutes per row. Veda delivered time savings of 25-40% per row with over 750 hours saved in the first two months.

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